Having spent 25 years in retail, I’m getting really fed up of retailers closing stores without putting up a fight. Toys R Us, Maplin, Mothercare to name a few. So how refreshing is it to read and see that some are at last doing something different to combat online sales by creating a unique user experience in stores to keep customers coming back through the doors. Evolve not dissolve!
Check out this BBC report https://www.bbc.co.uk/news/av/46320667/meet-three-retailers-embracing-the-experience-of-shopping